Terms & Conditions

We reserve the right to reject any order you place with us for any reason.

For example, we may reject your order if we know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business.

You may only place orders via this website for private and domestic purposes.

We expressly prohibit purchases for resale and/or reselling any CHANGE Lingerie Australia (or affiliate) product as part of any business (including any online business) unless agreed in writing by CHANGE Lingerie Australia.

By using our website, you accept and agree to our HM Privacy Policy.

Your personal information will be used, according to our HM Privacy Policy, to process your order and tell you about our products and services.

Website Content

While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.

Information on this website is subject to change without notice.

All trademarks appearing on this website are the property of their respective owners. The use of any of CHANGE Lingerie Australia trademarks is strictly prohibited unless we provide prior written consent.

The inclusion of any hyperlinks to third party websites does not imply CHANGE Lingerie Australia endorsement or approval of such third parties, their websites or their businesses or other activities.

Unless otherwise indicated, copyright in the information on this website is owned by or licensed to Hector Marcus. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorized by law or in writing by Hector Marcus.

Product

As we promote the products of brands from various global locations we endeavour to provide up to date product information; colour, size, style, quantity.

Products promoted on this website are subject to availability this includes the many product variations as stated above.

Governing Law

This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.

Delivery Charges

The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

Pricing

**Please note: Prices may differ online to in store / affiliate brand**

Prices online are exclusive of delivery charges. Prices are subject to change without notice.

Security

Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order information. This technology encrypts all information including your credit card and all personal information passed from you through our website.

Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.

Processing your order

All items in your order that are in stock will be processed and dispatched from the applicable Brands dispatch centre within 1 to 3 working days. If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.

Your Invoice

You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.

Problems with your order

We want you have the best online shopping experience, so if you have any problems with your order, please us at: contactus@changelingerie.com.au